MW
Michael W

1 reviews | Active since Mar 2018

29 Mar 2018, 11:22

To claim premium for this inaction is an outrageous act

On 05/03/2018 I asked Ms Greybe ********** by email for assistance in filing FICA documents. Unfortunately, I did not receive an answer nor did she pass on my request to a colleague in the last 24 days. As a result of this inaction, the company account is now frozen. I will close all companies and also my private accounts at Nedbank. To claim premium for this inaction is an outrageous act.

0
Replies (1)
Nedbank
Nedbank's reply29 Mar 2018, 13:04
Official

Dear Mike57

Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.

Kind regards

Client Service Support