1 reviews | Active since Aug 2017

08 Aug 2017, 10:36

Title deed issue

<p>My father passed away and had a bond with nedbank. The bond had insurance which resulted in the bond being paid up. I'm having a problem trying to obtain the title deed from the bank it's been 8 years now still no luck.</p> <p> </p> <p> </p>

0
Replies (2)
Nedbank
Nedbank's reply08 Aug 2017, 10:52
Official

Dear Client

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number
Your contact details

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team

Best regards,

Nedbank
Nedbank's reply14 Aug 2017, 08:18
Official

Good day

We thank you for allowing us to intervene and provide feedback regarding your complaint.


Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.


We look forward to a long-lasting relationship


Kind regards
Client Experience Team

Best regards,