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friedaht F

1 reviews | Active since May 2012

09 May 2018, 09:59

Tired of unathorized debit order

A useless bank and I am really tired of this unauthorized debit orders. I complained then it stopped for a while. on the 25 April my account was tracked for R97.00 I have been trying to call from last week and have been very patient. Yesterday I called and I got cut off after punching in my ID Number. I called again and advised the lady who answered the phone I was then tranferred to cheque department then I was suddenly told that my line is very bad.

I want my R97.00 refunded back to me. I will be changing banks as I get penalized for this debit orders that I know nothing about. Hope FNB will treat me better

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Replies (3)
Nedbank
Nedbank's reply09 May 2018, 10:24
Official

Dear GontseEnough

We regret the inconvenience you experienced. We will contact you to assist with resolution.

Kind regards

Client Service Support

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friedaht F's update09 May 2018, 15:10
Reviewer Update
I want my R97.00. I won't be able to call your customer services as it is a waste of money, I am still waiting for the so called phone call actually just reverse the amount. I even filled in the debit order reversal form online yesterday
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friedaht F's update10 May 2018, 09:11
Reviewer Update
So no one has bothered to reverse debit order. I have been waiting for a call, it has been 48 hours since I filled in the request form. so what do i do in this case? next month is my last with Nedbank. not a threat but a promise I am moving banks.