Tired

I can not believe what just happened today . Nedbank just sent papers to my house demanding that my mother who is disabled and no longer working to pay them back or else they want to take her to court .. I once complained to Nedbank advising them to stop harassing my mother . She is no longer working she is disabled why can’t the insurance pay ? We sent all documents to them . Now why do u want to stress someone who is already having health issues ? What happend to the money that she was paying for insurance . I can’t repeat the same story again .NEDBANK FIX this