tink i should cancel everything

I called in to NetBank sales to open a Ke Yona Bundle account which is a check Bast account I opt in for my card and my bank account details to be delivered to my house address as I needed my card urgently I called in yesterday to ur call center to find out when is my card and tings being delivered and each consultant transfers me to different departments that can't help me if this is the lack of service NetBank gives then I tink its better I stay with absa and Fnb because it don't look like NetBank wants me as a cumsotmer because it don't look like I'll be getting my card