Time to change banks.

Like the previous person said, nedbanks service is gone infuriatingly bad!

Date ***** case logged: 9 August 2025 Amount: Over R10000

18th August i spoke to X and gave her the case number. She said the amount is R3700 which was not the amount that was ****** and asked her to update it.

19th August 2025 Money left my account multiple times. Someone allowed it through because from the 9th of august to 18th august it was still in my account and i have screenshots and videos of it.

22nd August 2025 i called back and spoke to Y she escalated the case and said i can also email ***. She said i must not worry i just need to give the admin time to work on it.

29th August I called and spoke to X again and she said the reference number is on someone elses name, as if I never logged the ***** case in the first place. She checked my account and said there's no ***** case logged under my account. But on the 18th she gave me details of the ***** case?

So shes saying the money left my account and i have no ***** reference! What the hell!