LS
Lebogang S

1 reviews | Active since Nov 2012

06 Nov 2015, 14:45

Ticket queing system not working

On the 6th of November 2015, I arrived at Evaton Mall Nedbank, after the had just finished with their renovations. <br> I and my elderly father were met by on of the employees, at the door. She issued us with a ticket, which some how would identify what what kind of help we needed. <br> We waited there for almost two and a half, seeing people who had arrived after leave before us.We decided to leave before us. <br> The ticket system honestly doesn't work.<br>

0
Replies (1)
Nedbank
Nedbank's reply06 Nov 2015, 15:30
Official
Hello Lebosello,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team

Best regards,