This morningbi was c...

This morningbi was chating to a ladybthat helped me regards an unauthorized debit order that I didn't do a mandate for the more I tell her I didn't accept mandates of certain amount to be debited the more she said there's a mandate now how can the bank accept on my behalf mandates of any amounts that I am not aware of any new amounts Needs to be accepted by the amount holder and not the bank just accept debit orders to be deducted anyway she said she can reverse the debit as it's mandated I need to phone cartrack , and cartrack said they won't refund me it will be carried over even though that money was not agreed upon , but thank to the other lady that helped me over the phone this morning you've done a great job by reversing the money even though the other lady said it's not possible