THIS IS RIDICULES!!!!!!

HELP PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WHAT A UTTER FLIPPEN DISGUST!!!!!!

I took out a personal loan with Nedbank No Hassles. I was phones and informed I was behind on payments, which I wasn't, and I kept my payments up to date as with all my other accounts. On 18 September 2017 I phoned to make sure this was now sorted out and that the confusion was cleared and also my name! I CLEARLY asked if my account was now Up to date and the answer was YES ! Call Ref: **********

I kept on receiving calls and emails stating I was BEHIND on my Account!!! On the 9th of October I, Once AGAIN phoned at 14:33 and spoke to a Joseph... Again My account was "Sorted" No ref for this Call...'

I Continued to receive calls and emails saying I was behind, and yet again i called to try and sort this out!!!! The lady I spoke to said I was to give my ID number as a Reference... Now... on 11 March AGAIN I received a email statement saying I am behind on payments!!!

CAN ANYONE PLEASE PLEASE PLEASE SORT THIS OUT NOW ONCE AND FOR ALL??????????

SUPER FED-UP!!!!!!!!!!!!!!!!!!