SR
SOS R

1 reviews | Active since Mar 2009

04 Feb 2016, 06:17

This is it!

I have had enough with this bank. I have an investment account that is linked to my cheque account where I keep a bulk of my money to try and earn some interest (lousy). I always make sure there will be funds transfered from the investment account to my cheque account to be able to pay the debit orders but without a fail, Nedbank will always nail me with Hon Fees and I never get to have an explanation as to why that is happening. The last straw is this month where almost all my debit orders are said to be charged the Hon Fee (R90 each) and this is the bank that even lies about texting clients and alarting them of insufficient funds while delaying debit orders by some 36 hours but that is not happening to me. Please close all my accounts including my kids accounts and investment one as welll. I cant deal with you anymore.

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Replies (1)
Nedbank
Nedbank's reply04 Feb 2016, 11:10
Official
Hello NeedHelp,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team