SR
SOS R

1 reviews | Active since Mar 2009

20 Jun 2017, 11:02

This cant be right

<p>I am now calling your company for the second time and I am still not helped. The second time after being on the phone for close to 15 min and having spoken to different people, the call was dropped on my ear. Ouch!</p> <p> </p> <p>I cant make a payment using my card and I was told it is a new security feature to prevent ***** but that stop was released, well, I still had thr same error code 39 even after I was promised the payment could now be made which led to the second call. This is shocking guys, honestly. </p>

0
Replies (3)
Nedbank
Nedbank's reply20 Jun 2017, 12:27
Official

Dear Tsamai

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team

Best regards,

SR
SOS R's update20 Jun 2017, 12:35
Reviewer Update

********** 748082

Nedbank
Nedbank's reply20 Jun 2017, 12:40
Official

Thank you.

Kind regards

Client Experience Team

Best regards,