AM
Aphiwe M

1 reviews | Active since Mar 2011

29 Apr 2015, 11:17

THIS BANKS SYSTEM DISADVANTAGOUS

I REFUSE TO THINK IT TAKES OVER 10 MINUTES TO WITHDRAW MONEY. ITS ALL I CAME FOR AND I HAVE BEEN WAITING SINCE 10:25:18. TICKET NUMBER T047 ITS 11:12 THERE ARE STILL 8 PEOPLE IN FRONT OF ME. SOME OF US ARE BUSINESS PEOPLE THERE IS LITTLE TIME TO LAZE AROUND AT THE BANK. WHERE IS THE BUSINESS SERVICE? HONESTLY THIS IS NOT ACCEPTABLE. I ASKED THE MAN AT THE FRONT DESK WHETHER AVERYONE WITH THE T WAS HERE TO WITHDRAW MONEY, HE SAID YES! THAT CANNOT BE CORRECT OR ELSE THIS WOULD GO FASTER MAN. SPENDING AN HOUR IN A BANK ON ANY WORKING DAY IS AXHAUSETING AND TIME CONSUMING. WE HAVE SITES TO VISIT. BRIEFING SESSIONS TO GO TO. APPOINTMENTS TO FULL THIS SYSTEM NEEDS TO BE BETTER, RIGHT NOW ITS ****.

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Replies (1)
Nedbank
Nedbank's reply29 Apr 2015, 11:35
Official
Hello aphiwec,

Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team