This Bank who are number one with transfer calls to the wrong department

This review will be based on our overall experience received from the Business bank since we left ABSA. We currently hold 3 (PTY) accounts with the bank 13 plus bank accounts, our client value did not appeal to the bank. I once had such a fight with the bank that I lost myself, our move to Nedbank from Absa was too soon, this caused us huge financial losses because clients still paid ABSA the money bounced back and we lost the income but rendered the service. It took Netbank Business 2 months to resolve the tokens we currently use. We kicked off too with bank cards which were always ordered incorrectly by our banker, on the money app you can see all the inactive cards, till this day our business never received a Amex card.The banker said she can't say why it's such a mess. Your complaint will reach the CEO office and Riaan of the executive office will quickly tell you take your business back to Absa "Thats" anyway what you planned..... From the Executive office end, they work on the basisis if you don't like our poor service take your stuff and go!. When Riaan cc staff who fail to perform in these mail because you have a out of body experience when no one can help you, they absolutely agree that the bank accepts this behaviour and poor performance. Every time these days when I call my banker I receive a "lockout" reply and who I can contact, none of them has a number or email. The only two people who could always assist you was Wolfi or Sindi at CIB. All your bedsite numbers with screenshots take you to the wrong department nonstop 45 min, we kept the evidence. The bank does not tailor products and trusts me to have no clue what you speak or refer to if you saw a marketing campaign. You can't call the campaign number because it will be answered by card collections and thats when your transfer joke start. I havent noted half of the failures, what I fail to understand it's supposed to be such a big bank but they recommend you to ****** off from executive office level but we stay on but none of these issues gets addressed. If I look at it here: The bank has no strategy to address, rectify and create a product or different avenue to avoid all these complaints. I notified the bank that we received a new contract which was originally 7 Million but with the add on's it add up to 12Mil, till this day no one answered or said a word. Don't be folled this bank do not produce or create a product for your unique needs. Don't allow a TV or Facebook add fool you, after 45 minites at a time on the phone you will have a out of body expieriance and Riaan will tell you "Voetsek"!!!! How they made you feel by transfering your call from one to another collection department does not count for the CEO's poodeles including all the monies wasted then the call disconnect. Do not let your blood pressure work on you, they don't want you just ****** off before they tell you "Tsek"