CL
Celenkosini L

1 reviews | Active since Feb 2013

29 Dec 2015, 12:00

This bank is very vulnerable to hackers

This bank is very vulnerable to hackers. I have been victim on more than one occasion and with two different account from Nedbank both them. In 2012/2013 money was deducted from my account without my concern when I followed up it was confirm that it was a **** indeed. The bank couldn't help me with anything the just told me to open a ******** case and that I need to open a new account as they cannot stop these hackers from deducting money in my account.<br> <br> I open a new account with them and the same thing is happening now 2015...the solution is the same as the above.<br> <br> NB: if you have an account with Nedbank please check that your account is not being hacked! I am looking for another bank that has a better service now <br>

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Replies (1)
Nedbank
Nedbank's reply29 Dec 2015, 12:58
Official
Hello clukhele,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team