1 reviews | Active since Apr 2019
Think Wisely - Steer Clear, from Nedbank. Do Not SIign ANY Papers with Nedbank - A Bank That DOES NOT PUT THEIR CUSTOMERS FIRST!
Are you in Need of a Bond or Home Insurance ? For Your Best Future, SELECT ANY OTHER BANK, NOT NEDBANK!
Do not make the same mistake I made by Choosing Nedbank for a Home Loan & Home Insurance. I truly regret signing papers with that Worthless Bank!
Cast a blind eye, as they will do to you after papers have been signed.
Nedbank is a bank that does not care about the customers needs. A bank that does not practice what they preach. Their Values are not Practiced! It should be labeled NeedlessBank!!
My Story Since September, 2021, I requested Statements, telephonically & in writing. NO RESPONSE! .
After ignoring me for Six Months and turning a blind eye to All My queries, I eventually received a call, on Monday, 7/1/2022;
Nedbank’s response left me Stunned & Dismayed: I was told that due to interest my account had increased by R4000! & To add a cherry on top; THAT MY HOUSE WAS NO LONGER INSURED!
I demanded that statements be emailed, which they did, however I was unable to open it, The emails received first stated, use ID as password, second email, use Bond Number as password! I immediately notified the Bank on the 7/2/2022; NO ACKNOWLEDGEMENT RECEIVED FROM NEDBANK I sent a follow up reminder, informing them that I was forwarding a complaint to Hello Peter.
I received a response via email, requesting my contact [which they already had] and suitable contact time on the 8/2/2022. I responded.
TO DATE NO RESPONSE RECEIVED FROM NEDBANK.
What a pathetic, worthless Bank!
It is also a devastating, ********** nightmare visiting any Nedbank Branch, be it Sandton or Cape Town. The tellers would rudely and abruptly “instruct” Customers to a telephone; Customer then has to make the call themselves to “query” & resolve their own “problem/s”! Whereby the Customer, is left stranded at a telephone, pushing unending buttons, dealing with blatant rudeness on the other side of the line! Seriously, WHO is BEING PAID TO DO the JOB at NEDBANK?
Most Customers walk into Nedbank annoyed and exit fuming!
Staff do not for one second take into consideration that ALL Customers contribute to their Salary! One would swear they doing Customers an Enormous Favour!
Majority of Staff puts Customers LAST!!!
I’m so glad I don’t have a bank account with Nedbank; & I will be Moving my Bond To Another Bank! ANY OTHER BANK BUT NEDBANK.
It Explains why so many Nedbank branches are being Permanently Closed.
Nedbank is grossly PATHETIC!
