1 reviews | Active since Oct 2016

31 Oct 2016, 14:18

*******

<p>An unauthorized debit order of R7200 on my account and all Nedbank can di is pull up their shoulders. They violated my human rights and did not even batt an eye. It almost a week and Nedbank keeps sending me from one to another ans still my problem is not sorted. I can tell you one thing I will be taking my business elsewhere.</p>

0
Replies (2)
Nedbank
Nedbank's reply31 Oct 2016, 14:31
Official

Dear Jan,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Nedbank
Nedbank's reply03 Nov 2016, 12:18
Official

We thank you for allowing us to intervene and provide feedabck regarding your complaint. Kindly convert your complaint status.

We look forward to a long-lasting relationship.

Kind regards

Client Experience Team