KZ
KHANYISILE Z

1 reviews | Active since Feb 2015

07 Feb 2015, 16:55

THEY REFUSED TO HELP ME

TODAY I WENT TO NEDBANK KEMPTON PARK PLAZA BRANCH SOUTH AFRICA JOBURG TO COLLECT MY CREDIT CARD BECOUSE THERE WAS NO ONE WORKING AT FLOOR AND NO ONE TO ASK SO I DECIDED TO SIT AT CREDIT CARD APPLICATION QUE. AFTER 3HRS AFTER THE BANK WAS CLOSED THEY SOMEONE CAME ASKED US ONE BY ONE HOW WE NEED ASSISTANCE , AND THIS GUY TOLD ME I WAS AT THE WRONT QUE AND SHOULD TO TOM ENQUIRES. WHEN I GOT THERE THEY TOLD ME THEY CANT HEKP ME COZ THEY HAVE BALANCED WHAT EVER THEY BALANCED SO I MUST COME BACK SOME DAY AND ITS NOT THERE'RE PROBLEM THAT I DIDNT ASK WHEN I GOT THERE AND YET NO ONE WAS THERE TO HELP ME I ENDED UP LEAVING THE BANK COZ THEY REFUSED TO HELP

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Replies (1)
Nedbank
Nedbank's reply09 Feb 2015, 08:44
Official
Hello TOZA03,

We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

Kind regards

Client Experience Team