AJ
Ato J

1 reviews | Active since Jun 2009

17 Nov 2015, 13:32

THEY NEED TO PAY ME BACK

I TOOK THE CAR HIRE EXCESS INSURANCE BUT IT WAS CANCELLED AS I DIDNT GO AHEAD WITH THE CAR HIRE. HEPSTAR EMAILED [Email Removed] ON THE 29/07/2015 THAT THEY MUST PAY THE INSURANCE MONEY BACK TO ME AND NEDBANK CAN DEBIT THEIR ACCOUNT, NEDBANK HAD NOT PAYED BANK THE MONEY..I HAVE EMAILED THEM AGAIN IN SEPTEMBER STILL NO MONEY. I WANT MY MONEY BACK<br> <br>

0
Replies (1)
Nedbank
Nedbank's reply17 Nov 2015, 13:47
Official
Hello cuteangel,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team