They love you when you pay, become rude and arrogant if you fall behind, feels nothing for their customers

Wow, so I put in a complaint with the banking omnibud because you keep double debiting my bank account when all debit orders was cancelled and I declined the debicheck you sent. Because what you are doing is *********.

So I received an sms today saying the following:

Avoid unnecessary correspondences and calls in 2023 from Attorney Erasmus and Groenewald Lubbe in respect of your overdue Nedbank Account. Avoid a visit from the SHERIFF TO YOUR HOME AND WORK. Call bla bla bla

Wow, this is the most arrogant rude message ever. I am under debt review and I am trying my best to make payments. I am paying, just not in full. I am paying small accounts more to get them closed so I only have my loan left so all funds can go towards this.