They have me false feedback

<p>I app**** online for a nedbank credit card which was the worst decision I made</p> <p>After the application I never got a single call notifying me of the outcome only 4 sms's asking for my documents which I sent through 4 times</p> <p>I had to call in 3 times wasting my time and money and was always told it's still being worked on</p> <p> I eventually sent an email to the new bank customer complaints and got an immediate response from Phindile who was very helpful</p> <p>She responded saying my card Will be delivered to the Chatsworth branch which I opted for</p> <p>I got an sms saying my card was approved and another saying my card is at the Chatsworth branch ready for collection which I received yesterday</p> <p>When I got to the branch I signed the required documents then the consultant told me the status is closed I need to call the credit card department which I did from the branch</p> <p>I spoke to a guy named Sebastian and I was told that the card was cancelled due to an instruction from itc</p> <p>My point is if that was the case my application should of been rejected Immediately and not after me.getting.correspondence to go to the branch and.be humiliated</p>