They don't care about YOU or your MONEY - Pathetic service as usual!

Been a loyal customer of Nedbank since the beginning of time, I've always justified their atrocious service and exorbitant banking fees with peace of mind up until recently when I was an unfortunate victim of ***** and have since been trying to report this to Nedbank as the transaction had been done internally between another Nedbank client - sounds simple enough right?

Forget it - call center staff consistently drop calls and keep transferring you in a never ending wave of frustration from one person / department to the next. No one from ***** contacts you despite sending countless mails and calling their specific line - which you never ever get through to anyways. If by some miracle you actually get through - they tell you they haven't even logged your request.

They don't care about you or your money - time to move on. In this day and age, pathetic customer service and poor turn-around times are unacceptable.

To-date: This is still not resolved!