tM
tsholofelo M

1 reviews | Active since Oct 2013

02 Jun 2015, 11:03

They did it again

For the 2nd time now I owe Nedbank for an account I haven't used. I got a text today saying that I owe 111.11 on an account I don't use 1 and I requested that my debits be moved to this new account I opened with them in the beginning of May and two days later only I receive a sms saying they just received my application to move my debits! <br> <br> I haven't been to the Nedbank to collect the card and will not go there until the debits have moved and I will not pay for what I'm not using !!!! I'm sick of Nedbank and I'm definitely moving to a better service provider !! <br> <br> Should you need to contact me let it be by mail I'm really frustrated with Nedbank. My email can be found in your system because I have been in contact with the hydepark branch !!!

0
Replies (1)
Nedbank
Nedbank's reply02 Jun 2015, 12:29
Official
Hello tsholofelomsm,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team