They are trained to Frustrate you till you give up

We engaged with Nedbank in November 2020 to apply for a Lifestyle Home Loan .

Because of the size of the property the online process referred us to a Branch which was mall of Africa (Shaun Mashaba)

Shaun listened to our story and requested multiple documents which we submitted and met the affordability criteria on the 5.5 million value of the property .

After a month long off documents and emails he then said he couldn’t /wouldn’t proceed with the application as we needed 50% deposit . Email conversation to that effect attached .

We then decided to look for the 50% deposit which we have now raised. I then approached Shaun yesterday and he is now coming up with other excuses and is unwilling to submit our application to the relevant department .

All we want is to be treated fairly and justly . May our application be taken with the seriousness it deserves and may the goal posts not keep changing .If we were WHITE am sure we would be taken seriously but because we are black we don’t get afforded that same courtesy.

Kind Regards Andrew Bulle