1 reviews | Active since Jul 2011
These damn threats of collections
Since 2012 we've had a standing agreement of down payment on a credit card. Time and again we will have to get into a fight regarding payments not being located on the account. Now again we have an issue where we are being threatened with legal action even though we keep paying monthly. Today again we had a call from ********** 118, threatening legal action even after we keep paying the arranged amount on the account. If the payments don't reflect they surely can go and locate where the payments are floating around.
This is unacceptable and highly unprofessional.
Dear Cliff
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Cliff
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team