CB
Candace B

1 reviews | Active since Aug 2015

13 Aug 2015, 12:52

There must be a way!

My best friend. A single mom of 2 kids aged 13 and 12 is raising her kids on her own, on a teachers salary. She has not had a cent from her husband for over 5 years.<br> I know an electronic version of bank statements is expensive as she has enquired and begged and pleaded and all she gets is a no no no! She will have to pay over R5000, she has been told to get the bank statements she requires before she can take her husband to court for alimony. Now I know 'rules are rules' however I know in my heart of hearts that there must be a kind, compassionate person in Nedbank somewhere that will be able to help her without charging her this amount. A good deed that will literally change the quality of 3, very special people's lives. Please can we see the possibility and try to make a plan...

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Replies (1)
Nedbank
Nedbank's reply13 Aug 2015, 13:45
Official
Hello candace.bester,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team