Their tellers do not want to do their jobs

On Thursday the 28th I went to Nedbank Vryheid KZN, as I needed to deposit cash for someone who urgently needed the cash, When I got to one of their tellers named Mbali (Teller4) she told me I could not deposit anything less than R5000 at the tellers, I have to go outside and deposit at the ATM. I do not know if that is Nedbank's policy, because if it is. it is EXTREMELY stupid,because it means their tellers are unnecessary.

After standing at yet another queue ouTside to deposit at the ATM. It gave an error because the account I was depositing to was apparently closed. But the ATM retained my cash. Now I had to stand at yet another queue to enquiries, in order to lodge an ATM dispute. And I was told it could take up to 5 working days before I could receive my money back. The person who was waiting for the deposit is still stranded. All this could have been avoided if their tellers could do their jobs. Because they would have pointed out that the account is closed.

Now I am supposed to go back Johannesburg. And still I have not received my money back from Nedbank. I have never been this frustrated in my entire life.