THEFT AND INCOMPETENCE

Nedbank Credit Card are ******* and their customer service non existent! They keep charging me for services I did not request e.g. internet banking and card protection plan I cancelled with them several times, but they keep adding it on and charge me interest on it. I have been calling them for over 6 months or longer to resolve it but still they have not reversed the charges instead they just keep adding it every month. Keep giving me the run around by sending me from pillar to post. I am convinced THEY DO NOT KNOW WHAT THEY ARE DOING! The one division does not know what the other division does, the one division would blame the other division or would blame it on the computer system error. Who operates the computers in enters the data into the computer? Hello it is your *********** staff who does not know what they are doing. When we do not pay our account they are very quick to charge you interest or harass you for payment, but when it comes to them to refund the client they never do they blame one another or the computer error. BEYOND ***********!!! Still waiting for my reverse charges but I know this will never happen fighting a loosing battle with this lot, can imagine how many other clients have the same and how much money they are steeling from their clients and pocketing it., by not refunding them what is due to them. And they recon and bargain on wearing the client out by not responding and refunding them, and they know the client will "give up" so they can pocket the money. They have no shame or morals to do the right thing and they do not know what they are doing. I will never ever do business with Nedbank ever and I will never recommend anyone to do business with them. Their interest rates are much higher than other banking institutes. Nedbank you have no shame.