1 reviews | Active since Apr 2019
Theft
On the 3rd of April 2019.
My mom got a call from Nedbank at 20:22, 20:35. And also got SMS from 19:07 saying that update her nedbank online access to avoid de-activation on our 2019 platform.Tap->http://bit.ly/2WGIWlr to update. When she touched the web-site address, a perfect replica of the Nedbank Internet banking screen came up. She filled in the required information . A technical error sign appeared on the screen. She then received a call from someone who asked whether the technical error sign had come up. She said yes . He said she had to press the accept button for an app that was referred to as a result of her input. She did so and then received a call from the same person congratulating her on the fact that she had successfully updated her details and was told to turn her phone off for 25minuets and the turn it on again. She didn't turn her phone off at all. And noticed, within 3 minutes R30 000 had been withdrawn and R1000 spent on airtime.
This is totally not right. We are going to take the necessary steps to sort this out........
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regardsClient Service Support
Best regards,
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regardsClient Service Support
Best regards,
Regards
Client Service Support
Best regards,
Regards
Client Service Support
Best regards,
