the worst service I have ever encountered

I have never had such rotten service from a bank before. I initially joined as my husband works for nedbank. A banker was able to come to my work and assist with opening a bank account and a credit card. He left here and I needed to call after him everyday for the next few weeks. Finally the account was opened and I received a sms to collect my cards. When I got to the branch I was told I cannot have my cards because the fica was not updated. I had to call again and follow up with this banker. Ronald govington. He promised me if will be sorted out. A week later I was able to go collect update my internet banking and cellphone banking. This was my second visit to the branch. I still had to keep calling as my credit card was outstanding. I have visited clear water branch 4 times and I am still having problems. Today I cannot use my Internet banking because for some reason my cellphone is not linked to my Internet banking when I was there 4 times already. I am at wits end with this bank and regret the day I app****. I would like to cancel all contact with nedbank and I would like to be compensated for all this. Today after all ingredients the branch all I get told is I must come i