1 reviews | Active since Sept 2016

26 Oct 2016, 15:46

The worst service ever!!!!

<p>There is a credit refund due from my late husband's credit card.</p> <p>Nedbank insisted that it could only be paid into a estate late account.</p> <p>Although I walk with great difficulty, I went and opened the account, provided Ms Sader with the details on 2 August 2016 and was assured by her that the refund would be made that same week.</p> <p> </p> <p>Well, to my surprise, nearly 3 months later, still nothing, so that was a big fat lie!!!</p>

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Replies (1)
Nedbank
Nedbank's reply26 Oct 2016, 16:02
Official

Dear Jo-marie,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team