The worst , i mean really worst experience as an account holder

the worse bank ever , i went to the branch on sat to close my account because im just unhappy with the service I'm getting from the branch and telephonically -It took me two months to have my account cheque account to be approved with nedbank , as soon as it was approved y surname was incorrect , and then i had deal with green bucks thats not showing on my app , i had Tanya at newmarket branch assisting me for the past two weeks , even now im still waiting for her feeback . I will like to close my cheque account with you , yet again i was taken from pillar to post , hopefully this time my request will lend on some one who will assist me hopefully. Not happy at all with the service