1 reviews | Active since Dec 2016

06 Jan 2017, 12:01

The worst call centre

<p>One of the worst call centres. How does one person hold for 11 minutes speak to 3 different people only to be told to go to the branch just to link an account to their internet profile???</p>

0
Replies (2)
Nedbank
Nedbank's reply06 Jan 2017, 12:16
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Nedbank
Nedbank's reply09 Jan 2017, 09:57
Official

We thank you for allowing us to intervene and provide feedback regarding your complaint, we would appreciate it if you would convert your complaint status.

We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.