The WORST bank in the country

<p>Today I quickly popped into the Nedbank branch at Festival mall in Kempton park to get a statement and an additional card...to my surprise there was only 4 people in front of me. I thought that this will be quick and I will be able to back at the office before my lunch time is over...45min later I still sat there with one person still infront of me. There were only 2 people assisting at the desk. There was also no management on the floor to assist me in fact there were more open desks than employees. This was between 11:30 and 12:30. The two behind the counter either chats to the customer about non related stuff, and then the other is on the phone permanently with the customer just standing there. I eventually stood up and could not find anybody to complain to and left. Now this means I have to take another lunch time in the week and go waste in the bank.i would like to have this taken up to head office.</p>