ED
Ebrahiem D

1 reviews | Active since Jul 2016

11 Feb 2017, 11:07

THE WORST AND MOST DISHONEST BANK EVER!!!

<p>I have had money ****** out of my account due to ********** activity. That got resolved until money was ****** out of my account AGAIN by NEDBANK this time R690 for servic charges?? are you absurd? who even charges someone R90 per card swipe anyway? I then went to the lansdowne branch and queried this and was told an investigation was being done which would last 8 weeks I advised the consutant that I will be destroying the card and would like the account closed as I wanted nothing to do with Nedbank at this point. In this week I received a text saying my account has been overdrawn (I DONT EVEN HAVE A CARD HOW THE **** WAS MY ACCOUNT OVERDRAWN???) I went to claremont branch in the mall and requested that the account be closed immediately and was told that it could not be closed. Well why the hell not? </p>

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Replies (1)
Nedbank
Nedbank's reply11 Feb 2017, 11:42
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team