SN
Samuel N

1 reviews | Active since Aug 2017

14 Nov 2017, 11:59

the treat people base on how much they have in their account ? if not so am i treated like that real

at secunda mall sunday NEDBANK 12-11-2017 the tellers had no name tags. the so called floor mananger she is full of (&*^$$#%

i went there to find out that my money is not ready and it was them who make all this mistake and it cost me money to go to secunda from bethal.

come monday same story when i got to nedbank bethal mananger she offer me no chair to sit while im addressing my problem with the bank as the person who is living with disability i had to stand half hour while talking with her that bongekile skhosana.

than i knew that maybe sits there are for certain ethnic group

0
Replies (1)
Nedbank
Nedbank's reply14 Nov 2017, 12:41
Official

Dear Samuel

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team