The service is very poor and appalling.

Nedbank Kempton Park West Street failed to assist me with my investment account with them. I went there to put a notice to withdraw money. I was stuck by the counter as the teller told me the team leader ( who holds level 7 )was too busy to come make an authorisation. When I asked the teller as to how long I'm going to wait he was not sure and he said unfortunately i have to wait. The account that I have with them is 24 hours notice now they say I will only get cheque after 48 hours and go back to their branch which knows nothing of good service to cash it in. which is totally different to what I have signed for. I had to leave without being helped and they did not care and gladly gave back my Id. Now I think Nedbank does not have money, they should be honest and not come with lame excuses. I never thought I would go through this hassle in order to get my money. Again the tellers don't even have name tags so we can who exactly we are dealing with. The queue is always terrible and there are no chairs for customers to sit. I have never seen such a disgusting service.