The run around all banking tricks even though NCA in place

<p>I app**** online for a nedbank credit card (long process). Only to get to the end advising my application was unsuccessful with a number, Thank you for your application for a Nedbank Card. Unfortunately, we were unable to approve your request. For any queries please call ********** .</p> <p>I immediately call the number but was transferred I don't understand why you would put that number on your website and sms just for me to be told sorry need to transfer, I spoke to Nosipho and asked what was the reason for the decline, STANDARD SCRIPTED RESPONSE "You did not meet the company criteria, I asked "which Is?" She tell me she can't tell me, now had I not been clued up like like many South Africans are not I would have said Okay bye, but NCA says you must give me a reason and not your blanket SCRIPTED old school nonsense. </p> <p>I know for a fact my credit rating is fine, so what is it - my application score? Risk scorecards are built with stability in mind, I've had a bank account for long enough, I've worked for the same company for 9 years and my affordability would be in line, so what exactly am I missing here. </p> <p>Just another company that doesn't care about bettering the customer or giving information just declined you dead to us. This is the service nedbank offers. It's pathetic and why lending institutions have bad reputations where government needs to step in and put things in place such as NCA companies like you cause this. </p> <p>I want a decline letter with the reason for the decline - you not telling me is not helping me the consumer, you've been around for years but Capitec is even moving past you. </p> <p>You have my details I want my letter with the reason.</p>