The receptionist (Gladys) at Maude street gave me a bad attitude

Gladys the receptionist gave me a terrible attitude. I went there to sign some documents with my banker and decided that we have lunch since it was her lunch hour. So as i was leaving i had to reset my parking ticket and I went to the reception desk and greeted the Gladys and asked her to reset my parking ticket of which she refused to do and asked me if i booked the parking and gave me this attitude that i really did not understand where it was coming from and why. I didn't retaliate i just took my parking ticket and walked to the branch and the service champion at the branch were very much welcoming and they assisted me after i told them what happened and they apologized on the Gladys behalf.

The attitude i received from her will only harm the image of the good brand such as Nedbank.

regards, Papi