1 reviews | Active since Mar 2013
THE ONLY WAY TO GET RESULTS/EXPLANANTIONS
i have a Nedbank Account for Small Business. There are monthly fees that are debited from my account between the 26th and 28th of the Month. in September, the Account was debited on the 26/9/2015 with the following amounts R100 Service Fee 27/8 to 25/09, R24.58 ATM/SSD Fee 27/08 to 25/09 and R54.00 Maintenance Fee.<br> <br> On the 6/10 Again R56.00 Service Fee 26/09 TO 5/10,, R27.48 ATm/SSD 26/09 to 5/10 and R54.00 Maintenance.<br> I then queried and the Service Fee was reversed on the Maintenance on the 12/10. I was sort of Happy.<br> <br> This month on the 28/10 Debits as follows R128.00 Service Fee 6/10 - 27/10, R104.80 ATM/SSD 6/10 TO 27/10, R54.00 Maintenance and Reversals of R56.00 Service Fee and R27.48 ATM/SSD.<br> <br> If you do the Maths, the Bank has definitely overcharged me because the fees from Month to Month was a certain amount now being billed in the first week and trying to rectify the situation by billing me from the 6/10, I definitely ,lost out and now we blame it on the IT Department. <br> <br> I HATE BEING IN THIS RELATIONSHIP SO MUCH BUT I CANNOT GET OUT OF IT BECAUSE OF THE COMPLICATIONS FOR MY BUSINESS.<br>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
