The most useless insurance company in South africa

I submitted my claim to Nedbank insurance in February and up to date I have not had any feedback after the assessor asked me for photos of my vehicle, I have been calling Nedbank Insurance and no one can provide me with feedback,I have tried to escalate to the claims manager Lorraine and Quanita, calls are not answered and I left voice messages, with help of some friends who tried to help me but no one from Nedbank Insurance is helping me or getting back to me,I'm so frustrated and just want to cancel this policy, the only call I ever received was when I was asked if I use my car for business use or private use and I lost it because after 3 months they want to ask about the use of my car .I want Nedbank to give me feedback so that I can move on ,I've been paying my premium but now they don't want to repair my car or what ever their reasons are for lack of feedback,I know I made a mistake by insuring my car with Nedbank insurance. Policy number : P08PL***6