1 reviews | Active since Oct 2016
The most useless bank in South Africa - Nedbank!
<p>I have had it with Nedbank South Africa! This is by far the worst bank I have ever had the displeasure of dealing with. I have a loan with the bank, I paid my instalments on time as agreed. Then for a couple of months Nedbank would deduct the instalment and at random times of the months they would deduct another amount (usually similar to the instalment). When I called for reversal of the funds, I was transferred from pillar to post, wasting airtime that they never pay me back for, only to be told that the money will be reversed in 3 to 7 days. What kind of nonsense is this!!! The bank takes money unauthorised then instead of immediately returning it they tell me that I must wait for 3 to 7 days!!! Never mind that I have expenses and have to get to work!</p> <p>The cherry on top is just last week Friday, they took all the money that was in my account, I have paid my instalment as arranged, so they were not authorised to take the money that they took. I was stuck without transport money or money to purchase other necessities. I went to the bank branch in Sandton City and received no help whatsoever. I was referred to the call centre which again told me 3 to 7 days. How am I supposed to get to work Nedbank????</p> <p>Nedbank is a useless and very inefficient bank with an equally useless call centre. I would advise anyone who can leave the bank to do so now before this happens to you! In the meantime I will be seeking assistance from the banking ombud.</p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
