PZ
Pam Z

1 reviews | Active since Nov 2012

05 Feb 2016, 22:34

THE MOST FULFILLING SERVICE AFTER COMPLAINT

I complaint on the same medium on 15.01.2016 with regards to Green Backs Rewards charges, on 21.01.2016, I made a follow up. I am mostly impressed in the manner which Jarred Trembath handled this complaint and the attitude he had in resolving this matter, even though all communication was via email, the tone was that of professionalism, respect of self and client above all, integrity. I am most humbled in the manner in which Jarred conducted himself during this process. Jarred, I affirm your resolution skills, qualities and your professionalism, above all, I respect you. You have left me most content with the service you have provided me during the processing of resolving my query. I hope Nedbank Resolutions Department acknowledges you as a person and what you do in the name of Nedbank

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Replies (1)
Nedbank
Nedbank's reply08 Feb 2016, 07:57
Official
Hello PHELADI.Z,

This is really outstanding feedback. We are happy to hear that Jarred Trembath was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards
Client Experience Team