DP
Delphine P

1 reviews | Active since Aug 2011

24 Jun 2016, 08:18

THE MOST AMAZING CUUSTOMER SERVICE!!

<p>I WROTE A REVIEW ON NEDBANK 3 WEEKS AGO AND GOT CONTACTED BY A LADY CALLED CODY FRANCIS!! I WOULD LIKE TO SAY IS THAT NEDBANK NEEDS MORE PEOPLE LIKE HER!! She went far and beyond the call of duty to have my issues resolved. Kept communicating to assure me that we will have the issue resolved. Excellent customer service ( she needs 6 stars and not 5!!) I hope this compliment does not go unnoticed by her management team!! Thank you Cody!! You are truly amazing and Nedbank should be very very proud!!! Well done!!!</p>

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Replies (1)
Nedbank
Nedbank's reply24 Jun 2016, 08:41
Official

Dear Delphine,

This is really outstanding feedback. We are happy to hear that Cody was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards

Client Experience Team.