KM
KIRSTEN M
1 reviews | Active since Nov 2015
25 Nov 2015, 09:16
The Bank that really cares,,,,not!!
After 28 years of been a loyal Customer - I request for my credit limit on my Credit Card to be increased by a mere R1000.00, and I get a sucky SMS, not even a personal phone call, to say my request has been denied. I have home loan, current account, savings account, credit card and petrol card with this crowd, and guess what, the other banks that having been begging me to move to them, will now get what they asked for. Thanks NEDBANK FOR NOTHING!! YOU GUYS SUCK BIG TIME. CLEARLY CUSTOMERS SERVICE MEANS NOTHING TO YOU!!!
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Nedbank's replyOfficial
25 Nov 2015, 10:13Hello KIRSTMCG,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply25 Nov 2015, 10:13
Official
Hello KIRSTMCG,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team