The bank cannot give me my card

Today I wanted to collect my cheque card from Quagga Mall and I was told that my permit have expired.This meant I will not have money for the holiday.If I remember well the minister of Home Affairs sent a circular asking all the banks to continue assisting Zimbabweans until they finalize the permit issuing process.<br> <br> Beside trying to explain this to manager I could not get my card now I have wasted my time standing in a queue which was not even moving.<br> <br> The truth be told this branch is full of *********** people and I will not use this branch.Let me remind you that I am charged bank charges.I think I should just close my account and move to better banks