PS
PIETER S

1 reviews | Active since Jul 2014

25 Jul 2015, 14:09

Thanks for the inconvenience

After Nedbank staff informed me that the new POS machines are problematic, Nedbank still insisted on replacing our previous (perfectly working) **** machine. I brought it to the attention of the technician that Nedbank themselves said the machines are problematic but he insisted that the new machine will be fine. After two weeks of problems with the new machine, I insist that Nedbank reinstall our working POS machine! Thank you again Nedbank for the inconvenience!

0
Replies (1)
Nedbank
Nedbank's reply27 Jul 2015, 06:19
Official
Hello pieter smuts,

Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team