Thank you for rectifying a serious problem

<br> In December 2015 I lodged a complaint on this site regarding a credit card Offered to me by Nedbank which was approved and then declined due to documentation not processed properly and my credit score of which I am most proud being reduced as a result.<br> My complaint reached the desk of Merilyn Peters who contacted me telephonically and promised to revert to me with answers. Sales consultant Ntuthuko Mavimbela who I had spoken to prior to my complaint also promised to assist with resolving the issue.<br> Both Ladies reverted to me informing me that the issue had been resolved and the declined application was amended to approved.<br> Two days later I was informed I could collect the cards from my nominated branch.<br> I WOULD LIKE TO THANK BOTH THESE LADIES DEARLY FOR THEIR PROFESSIONAL ASSISTANCE.<br>