NJ
Natasha J

1 reviews | Active since Oct 2015

09 Oct 2015, 12:27

thank you

I needed to change my bank where I thought to try out Nedbank.i contacted the customer services line to find out what is needed for a new account.i thought I'm going to have to go in the next day.i was directed to senzo over the phone where he was so nice I still cannot believe how a call centre agent could be so happy and helpful.i was also amazed to find that I can open an account over the phone!senzo made me so excited to be a part of nedbank.great service from senzo in representing nedbank!

0
Replies (1)
Nedbank
Nedbank's reply09 Oct 2015, 12:43
Official
Hello FourTrinity,

Thank you for taking the time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind regards

Client Experience Team