BP
Bernadette P

1 reviews | Active since Jan 2014

09 Apr 2015, 14:33

Thank you!!

I'd like to compliment one of your employees,Rene Kemp (Branch Manager) for the excellent service she provided me today. Ms. Kemp helped me with my new account after i had to wait and the teller couldnt assist me.<br> <br> I have been pleased with the service I receive at your branch. However, Ms.Kemp's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. <br> <br> Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Nedbank Bank for years to come. <br> <br> Sincerely, <br> Bernadette Paterson<br> <br> <br>

0
Replies (1)
Nedbank
Nedbank's reply09 Apr 2015, 14:50
Official
Hello Bernadette01,

Thank you for taking the time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind regards

Client Experience Team