MM
Motaung M

1 reviews | Active since Aug 2016

31 Oct 2016, 19:36

Terroble Planning for SST

<p>Whoever decided to have SST Machines inside the branch is a selfish person or team that doesn't think about clients. This is the only bank where Self Service banking is an issue. </p> <p>We as clients use the SST because we don't want to go to the branch or Enquiries. Now, what's the use? </p> <p>The whole day today, the banking systems were slow and my internet banking couldn't work in the branch and I couldn't get assistance. If there was an SST available, we and many South Africans experiencing this!!! Highly disappointed. </p>

0
Replies (3)
Nedbank
Nedbank's reply01 Nov 2016, 07:48
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

MM
Motaung M's update01 Nov 2016, 08:57
Reviewer Update

Thank you

Please have a look into it. It's really defeating the purpose of SSBanking.

Mall the best

Nedbank
Nedbank's reply01 Nov 2016, 09:05
Official

We at Nedbank strive to make things happen. A resolution manager will contact you shortly.

Kind regards

Client Experience Team